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The practice has significant issues with long wait times and billing practices, leading to a negative experience for many patients. While some reviews mention positive interactions with staff and gentle care during procedures, the overall sentiment is marred by complaints of pain after treatments and poor communication regarding costs and insurance. Many patients express reluctance to return.

Smile Ensure Dental has received mixed reviews, with one patient praising the staff's friendliness and professionalism, while others report serious issues with billing and treatment quality, leading to significant financial loss. Concerns about communication and transparency have been highlighted, suggesting a lack of trust in the practice.

Dr. Mark Kunihira is praised for his gentle approach and thorough communication during procedures, with many patients reporting pain-free experiences. However, there are significant concerns regarding the front desk staff's handling of billing and insurance quotes, leading to dissatisfaction among some patients. Overall, while the clinical care is highly rated, administrative issues may impact the experience.

Dr. Ramos has a friendly and accommodating staff, and many patients appreciate the clean environment. However, there are serious concerns regarding the quality of dental work, particularly with fillings and pain management, leading to a lack of trust from some patients. Overall, experiences vary significantly.

The practice has significant issues with communication and follow-up, as multiple reviewers reported long waits for responses regarding insurance approvals. However, one reviewer praised the staff's kindness and the gentle cleaning experience. Overall, the lack of timely communication raises concerns about reliability.