The dentist is well-regarded for his skills, but there are significant concerns about the front staff's professionalism and customer service. While some patients feel comfortable and satisfied, the overall experience has declined, leading to mixed feelings about returning.
Dr. Steve's practice has a friendly and caring staff, making patients feel comfortable, especially children. However, there are significant concerns regarding communication and wait times, with some patients reporting unprofessional treatment and long delays in appointments. Overall, while many praise the care received, the negative experiences cannot be overlooked.
Recent reviews show a troubling divide, with some patients praising Dr. Szarzynski's friendly staff and efficient service, while others report significant issues with appointment availability and perceived unprofessionalism. The negative feedback highlights a concerning trend in patient dissatisfaction, particularly regarding wait times and communication.
While some patients report positive experiences with the dental team and their ability to explain procedures, many others express serious concerns about staff professionalism, long wait times, and issues with billing transparency. The practice has received mixed reviews regarding gentleness during procedures, with some patients experiencing discomfort. Overall, the practice may not be suitable for everyone.
Dr. Singhal's practice has received mixed reviews, with some patients praising his gentle care and professionalism, while others express serious concerns about misdiagnoses and poor staff communication. The front desk experience has been noted as a significant issue, impacting overall satisfaction. While some patients report short wait times, others have faced delays and appointment management problems.
Recent reviews highlight a troubling trend with Dr. Singhal's Invisalign treatment, where patients report prolonged timelines and unresolved issues, contrasting with praise for Dr. Sach's gentle care. While some staff members receive accolades, others, particularly at the front desk, are noted for their abruptness and inefficiency.
Dr. Takamatsu's practice has received mixed reviews, with some patients praising the friendly and professional staff, while others express frustration over appointment scheduling and the inability to receive necessary cleanings. Concerns about staffing issues and patient accommodation have been highlighted, leading to a disappointing experience for some long-term patients.
Patients are expressing frustration with appointment scheduling, citing difficulty in rescheduling cleanings and long wait times for appointments. While some new patients appreciate the friendly staff and thorough care, longstanding patients feel neglected due to overbooking and staffing issues.