Reviews present a mixed picture of the practice. One reviewer praises the dentist's friendliness and the accommodating staff, while another criticizes the front desk's attitude and the dentist's rudeness. This inconsistency raises concerns about staff professionalism and overall patient experience.
The practice has a mix of experiences, with some patients praising the staff's gentleness and care, especially for elderly patients. However, a serious complaint highlights significant safety concerns and poor communication, leading to a painful experience and billing issues. Overall, while some patients feel well-treated, there are alarming red flags regarding patient safety and care quality.
Recent reviews reveal a troubling divide, with one patient reporting a traumatic experience involving poor care and communication, while others praise the staff's compassion and attentiveness, especially towards elderly patients. This inconsistency suggests significant issues that need addressing to maintain patient trust.
This dental practice is praised for its compassionate and gentle care, particularly for patients with dental anxiety. Reviewers highlight the staff's kindness and effective communication. However, there are serious concerns regarding billing and insurance handling, particularly related to refunds, which could impact patient trust.
Recent reviews highlight a strong focus on compassionate care and patient comfort, with many patients expressing relief from dental anxiety. However, there are concerning reports about unresolved billing issues and communication lapses regarding insurance refunds.
Dr. Jesse Flores and his staff are praised for their gentleness and ability to ease dental anxiety, making patients feel comfortable. However, there are significant concerns regarding appointment scheduling and perceived upselling practices, which detract from the overall experience. While many patients express satisfaction, the mixed reviews highlight areas needing improvement.
Recent reviews reflect a stark contrast in patient experiences, with some praising Dr. Flores and his staff for their kindness and effective treatments, while others report significant issues with scheduling and staff competence. The negative feedback highlights a troubling trend of disorganization and a perceived focus on upselling services.
While many patients praise the staff's friendliness and the dentist's communication skills, there are serious concerns about the behavior of some staff members, particularly during procedures. One review highlights a distressing experience with rough handling and lack of empathy, which negatively impacts the overall impression of the practice.
Recent reviews reveal a troubling divide in patient experiences, with one individual reporting a highly negative encounter due to an aggressive staff member, while others praise the attentive and empathetic care from Dr. Shah and the front desk team. This inconsistency suggests a need for improved staff training to ensure all patients feel comfortable and cared for.